Shipping policy

Shipping Policy

Thank you for shopping with CasaNFT Store! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing Time:
All orders are processed within 5-6 business days (excluding weekends and holidays) after payment confirmation.

Shipping Rates and Delivery Times:
- We offer a variety of shipping options at checkout, including standard and expedited shipping.
- Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before confirming your order.
- Estimated delivery times are provided during checkout and may vary based on your location and the shipping method selected.

International Shipping:
We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs fees, duties, and taxes are the responsibility of the customer..

Incomplete or Incorrect Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders with incomplete or incorrect addresses. If your order is returned to us due to an address issue, additional shipping fees may apply for reshipment.

Lost or Damaged Items:
- We are not responsible for items lost or damaged during transit. However, if your order arrives damaged, please contact us within 48 hours with photos of the damaged items and packaging, and we will assist you in filing a claim with the carrier.

Contact Information:
If you have any questions or concerns about our shipping policy, please contact us at support@casanft.shop

Thank you for choosing CasaNFT STORE